Account Manager
Our client is a technology-driven company that develops high-performance solutions in surface treatment, application systems, and industrial components. Operating primarily in the automotive and manufacturing sectors, the company leverages a specialized distribution network to deliver its value proposition. Currently undergoing a strategic shift, it is reinforcing its positioning through technical expertise, integrated services, and a customer-centric approach—moving away from purely price-driven competition.
Mission
As an Account Manager, you will be responsible for strengthening the relationship with strategic distribution partners and key end-customers. Your mission will be to ensure sustainable commercial growth by supporting the transition toward value-based selling, promoting technical differentiation, and enhancing customer satisfaction. You will act as a key interface between the company, its partners, and the market—ensuring alignment between customer needs and the company’s offering.
Responsibilities
Key Account Development
- Manage a portfolio of strategic distribution partners and key accounts, ensuring alignment with commercial objectives.
- Identify growth opportunities within assigned accounts and propose tailored development plans.
- Collaborate with partners to build joint commercial roadmaps based on shared value creation.
Commercial Execution & Customer Engagement
- Support the transition from transactional sales to a value-based commercial approach, focused on performance, reliability, and service integration.
- Actively participate in technical-commercial meetings with end-customers, ensuring the correct positioning of the company’s solutions.
- Facilitate the implementation of bundled offerings integrating products, services, and technical support.
Sales Enablement & Support
- Provide tools, training, and guidance to distributor sales teams to enhance commercial effectiveness.
- Coach partners on product value articulation, objection handling, and solution selling techniques.
- Track account performance, generate insights, and take corrective actions to meet business goals.
Cross-Functional Collaboration
- Work closely with internal teams (product, service, marketing) to ensure commercial alignment and consistent value delivery.
- Contribute to the continuous refinement of the go-to-market strategy based on market insights and customer feedback.
Required Qualifications
- Minimum of 5 years of experience in technical sales, account management, or commercial roles within industrial or B2B environments.
- Proven experience working with distribution channels or indirect sales models.
- Strong ability to manage customer relationships, identify growth opportunities, and articulate technical value.
- Solid communication, negotiation, and stakeholder management skills.
- Comfortable working cross-functionally in dynamic and technically complex environments.
- Fluent in English.